Full-Time Sr. Manager Retail Center
NOTE: This job listing has expired and may no longer be relevant!
Job Description
“BE A PART OF A HEALTH SOLUTIONS RETAIL ENVIRONMENT THAT PROVIDES CONSULTIVE SALES, SERVICE AND EDUCATION ON HEALTH, WELLNESS AND CLINICAL CHOICES THAT OFFERS DIVERSIFIED PRODUCTS TO THE CONSUMER.”
Job duties include but are not limited to the following:
In Florida BLUE Retail Center environment, we are looking for a dynamic, inspiring, and “Passionate about the community” Retail Center Senior Manager who will…
- Create a work environment that motivates and inspires innovation, customer commitment, teamwork, enthusiasm, and personal growth for the professional staff of approx. 12-17 employees.
- Manage all aspects and functions in the retail center to enrich the customer’s experience.
- Manage operations of the Retail Center to meet or exceed all performance goals related to sales, service, care/wellness support, traffic, customer satisfaction and loyalty.
- Track, analyze and interrupt reports on Retail Center performance, working closely with corporate partners to take corrective actions as needed to achieve performance goals.
- Develop and execute tactical marketing plans to generate traffic, support membership and create positive brand awareness within specific budget.
- Strong community participation in targeted, local markets.
- Work closely with marketing and local leadership to promote the company’s brand, build customer relationships, loyalty and support achievement of business objectives in the region.
- Develop and encourage “top talent” that are engaging and high performing.
- Embrace cultural difference that promotes high performance.
- Manage the physical site and facilities to ensure the property is maintained.
Job Requirements:
- Bachelor’s degree or equivalent work experience
- 6 or more years of consultative retail or healthcare sales/service experience
- 3 or more years of direct management and leadership experience with managing cross-functional teams
- State of Florida 215 Health Life and Annuities License (or obtain within 60 days of employment)
- Experience in retail marketing, direct to consumer marketing and/or marketing communications
- Effective verbal and written communication skills
- Experience using MS Word, MS Excel, MS PowerPoint and web-based tools
- Occasional travel with overnight stays
- Work flexible retail work hours to include evenings, weekends and holidays
- Bilingual Spanish/English Required
Business Specific Criteria (preferred skills):
- Master’s Degree
- Experience in the insurance industry, physician’s office, hospital or health care industry
- Experience in store/retail management
How to Apply
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To apply for this position, copy and paste this link into your browser:
https://bcbsfl.taleo.net/careersection/2/jobsearch.ftl
Locate the position by job #1389 and apply on line
Blue Cross Blue Shield of Florida is an Equal Opportunity Employer M/F/D/V.
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